Privacy Policy

PERSONAL INFORMATION WE COLLECT AND USE

The types of information we collect when you use the Site depend on the features you use on the Site. “Personal information” is information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular individual.

We will handle your personal information in accordance with this Privacy Policy and describe the information collected below:

• Identifiers, which may include name, postal address, phone number, Internet Protocol address, email address, and account name. These are sourced directly from you (e.g., when you create an account with us or request a demo with us) or indirectly from you (e.g., from observing your actions on the Site). They are used to fulfill or meet the reason you provided the information, to contact you in relation to our Site, to provide personalized communications and reward and loyalty programs, to respond to an inquiry, or to screen for potential risk or fraud. We disclose this information for business purposes to internet service providers and administrative service providers.
• Commercial information, which may include records of products or services purchased, obtained, considered, or other purchasing or consuming histories or tendencies. These are sourced directly from you or indirectly from you. They are used to fulfill or meet the reason you provided the information, to provide personalized communications and reward and loyalty programs, to respond to an inquiry, or to screen for potential risk or fraud. We disclose this information for business purposes to internet service providers and administrative service providers.
• Sensitive personal information, which may include account log-in, precise geolocation data, debit or credit card number in combination with any required security or access code, password, or credentials allowing access to an account. We may collect financial account information from you when you use our Site to order and pay ahead for seamless pickups. Additionally, we may collect personal medical information, such as medical marijuana patient identification or state-issued identification number information for certain orders placed through our Site for compliance purposes related to governing Cannabis laws. We use this information to fulfill or meet the reason you provided the information, to contact you in relation to our Site, to provide personalized communications and reward and loyalty programs, to respond to an inquiry, to screen for potential risk or fraud, or for health and safety purposes. We may also use push notifications on our mobile apps to send you alerts.
• Internet, technical or other similar network activity, which may include usage and browsing history; device information, including device properties; search history; and information on your interaction with our Site. We source this information directly or indirectly from you (e.g., from observing your actions on our Site). We use this information to fulfill or meet the reason you provided the information, to provide personalized communications and reward and loyalty programs, to screen for potential risk or fraud, or to improve our Site. We disclose this information for business purposes to administrative service providers, data analytics providers, and internet service providers.

Inferences drawn from other personal information, which may include a profile reflecting a person’s preferences, interests, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes. We source this information directly or indirectly from you, (e.g., from observing your actions on our Site or from observing information you post in a public space on our Site or on a third-party social media site). We use this information to fulfill or meet the reason you provided the information or to provide personalized communications and reward and loyalty programs. We do not disclose this information to third parties.

You have choices about the information we collect. Your decision to provide any personal information is voluntary. However, please note that, if you do not provide certain personal information, we may not be able to accomplish some purposes outlined in this Privacy Policy and you may not be able to use or access certain services on our Site.

COOKIES, ONLINE TRACKING, AND ADS

Like many other Sites, we use “cookies,” which are files stored on your computer’s hard drive by your browser. We use cookies to collect information such as the server you are logged onto, the domain name of your internet service provider, your browser type and version and your IP address. We may also derive the general geographic area associated with an IP address.

Sometimes, we use cookies in combination with “web beacons” or similar technology to collect information about how our Site is used, such as: your IP address and location data, weblogs, time zone, date, your language preferences, browsers used, web addresses visited, other communication data, searches conducted, pages visited, and any other relevant information about your online experience.

We use:

• Google Analytics: To help facilitate the delivery of relevant content, we use Google Analytics. Google Analytics uses cookies to report on user interactions on our and others’ websites. We use the data collected for optimizing marketing, refining advertising, and/or programming strategies, and generally improving user experience. For more information about Google Analytics and how it collects and processes data, please visit: https://policies.google.com/technologies/partner-sites and instructions on opting out of Google Analytics using a specific plug-in is available at the following link: https://tools.google.com/dlpage/gaoptout. Note that this opt-out is specific to Google activities and does not affect the activities of other ad networks or analytics providers that we may use.
• Facebook Analytics: We also use Facebook Analytics to measure your use of our Site, tailor our Site to your interests, and improve our Site. Please note, Facebook can connect this data with your Facebook account and use it for its own advertising purposes, in accordance with Facebook’s Data Policy which can be found at Facebook.com/about/privacy/. Please click here if you would like to withdraw your consent.

The use of online tracking mechanisms by third parties is subject to those third parties’ own privacy policies, and not this Privacy Policy. Again, we do not endorse and are not responsible in any way for the privacy practices of third-party websites.
If you prefer to prevent third parties from setting and accessing cookies on your computer, you may set your browser to block cookies. Please note, blocking cookies may affect the functioning of our Site. Additionally, you may remove yourself from the targeted advertising of companies within the Network Advertising Initiative by opting out here, or of companies participating in the Digital Advertising Alliance program by opting out here.

HOW WE COLLECT YOUR PERSONAL INFORMATION

We collect your personal information:

• Directly from you:You may give us your personal information when you do any of the following:
  • Access or use the Site;
  • Fill out a contact form; or
  • Request a demo.
• When you interact with the Site: As you interact with and use the Site, we may automatically collect your personal information, e.g., your internet, technical or other similar network activity. We may also collect personal information by using website cookies.
• Third parties or publicly available sources. We may receive your personal information from third parties, which include:
  • Internet, technical or other similar network activity from analytics providers, advertising networks and social media platforms; and
  • Identifiers and commercial information from providers of technical services.

SHARING YOUR PERSONAL INFORMATION

We may share your personal information to the following parties and in the following ways:

• We may share information with our affiliates or service providers. Such parties may manage our customer information and perform services on our behalf, such as website hosting, fraud monitoring, email or mail delivery and administration, or data analysis, etc. We ask affiliates with whom we share your information to confirm that their privacy practices are consistent with ours and applicable law, and we provide them with only the information they need to perform their services for us.
• We may share your information with domestic or foreign third parties including our agents, service providers, and consultants as needed for them to provide business-related services to us. Such third parties may manage our customer information and perform services on our behalf, such as website hosting, fraud monitoring, email or mail delivery and administration, or data analysis, etc. We ask third parties with whom we share your information to confirm that their privacy practices are consistent with ours and applicable law, and we provide them with only the information they need to perform their services for us.
• We may share your information or combine your information with publicly available information when we team up with promotional partners to jointly offer or provide products, services, contests, or promotions to our customers, or otherwise to enhance and personalize your experience.
• We may share or transfer your information in the course of any direct or indirect reorganization process including, but not limited to, mergers, acquisitions, divestitures, bankruptcies, and sales of all or a part of our assets. Your information may be shared following completion of such transaction and/or during the assessment process pending transfer. If transferred in such a case, your information would remain subject to this Privacy Policy or a privacy policy that, at a minimum, protects your privacy to an equal degree as this Privacy Policy.
• Finally, we may also share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

EXTERNAL LINKS

Our Site contains links to other third-party websites. We are not responsible for the privacy practices or the content of such third-party websites. To better protect your privacy, we recommend that you review the privacy policy of any third-party website you visit.

HOW WE RESPOND TO DO NOT TRACK SIGNALS

The “Do Not Track” (“DNT”) privacy preference is an option that may be made in some web browsers allowing you to opt-out of tracking by websites and online services. At this time, global standard DNT technology is not yet finalized and not all browsers support DNT. We therefore do not recognize DNT signals and do not respond to them.